Terms & Conditions

1. Acceptance of Terms

By accessing our website, using our services, or placing an order through Blisshme, you agree to these Terms & Conditions and our related policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy.

If you do not agree with these Terms, please do not use our website.

2. Business Information

Brand Name: Blisshme

KvK-number: 73376740
BTW-number: NL859496750B01
Email: support@blisshme.nl
Phone: +31 6 2030 4265
Business Hours: Monday–Friday, 9:00 AM–5:00 PM CEST
Address: Klaasstraat 36, Venlo 5911 JR, Netherlands

3. Use of the Website

You agree not to:

Use the website for unlawful purposes
Submit false, misleading, or fraudulent information
Interfere with website security or operation
Misuse promotions, discount codes, returns, refunds, or chargebacks
Copy, scrape, reproduce, or misuse website content without authorization

We reserve the right to refuse service, limit access, or cancel orders where misuse, fraud, or abuse is suspected.

4. Product Information and Availability

We make reasonable efforts to ensure product descriptions, pricing, images, and availability are accurate.

However, errors may occasionally occur. We reserve the right to correct errors, update information, limit quantities, or cancel affected orders where necessary.

Product images are for illustrative purposes and may vary slightly due to screen settings, lighting, product updates, packaging changes, or manufacturing variations.

5. Pricing

Prices are displayed in the currency shown on the website or at checkout.

Taxes, discounts, shipping costs, and any applicable charges will be shown before you complete your purchase.

6. Orders and Payments

All orders are subject to acceptance, payment verification, and availability.

We may refuse, hold, or cancel an order for reasons including:

Suspected fraud
Payment issues
Product unavailability
Pricing or technical errors
Incomplete or inaccurate customer information
Unusual order activity

If payment has already been captured for a canceled order, we will issue a refund to the original payment method.

7. Shipping and Delivery

Shipping options, delivery estimates, and shipping charges are shown on our website, at checkout, or in our Shipping Policy.

Delivery times are estimates only and may be affected by courier delays, public holidays, peak periods, incorrect address details, or events outside our control.

8. Returns, Refunds, and Withdrawal Rights

Returns and refunds are governed by our Return & Refund Policy.

Nothing in these Terms limits any mandatory consumer rights that may apply under Netherlands or EU consumer law, including statutory withdrawal rights for eligible online purchases.

9. Intellectual Property

All website content, including text, images, graphics, icons, logos, product listings, and design elements, is owned by or licensed to Blisshme and may not be copied, reproduced, distributed, or used without prior written permission.

10. Third-Party Services and Links

Our website may include third-party services, apps, payment providers, shipping providers, or links to third-party websites.

We are not responsible for the content, terms, practices, or policies of those third parties.

11. Disclaimer

Our website and content are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

We do not guarantee uninterrupted access, error-free functionality, or that the website will always be free of harmful components.

12. Limitation of Liability

To the fullest extent permitted by law, Blisshme shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, delivery services, payment providers, or third-party services.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

13. Governing Law

These Terms are governed by the laws of the Netherlands, without prejudice to any mandatory consumer protection rights that may apply under the laws of your country of residence.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date.

Continued use of the website after changes are posted means you accept the updated Terms.

15. Contact Information